


Increase Process Efficiency
Experienced coaching of a step by step procedure to integrate people and processes for sustained improvement.
- Define implementation process
- Map, assess & understand current process
- Determine current process costs and best practices
- Apply appropriate tools to refine the process
- Estimate improvements & savings
- Change and test the new process
- Determine measurements and accountability
- Monitor and make changes if needed for sustained results
- Set as current best practice
- Report improvements
Experience says to look for these to refine processes
- Waiting - customer service is being delayed
- Transporting - unnecessary movement of personnel and equipment
- Excessive workplace motion - nonessential movements & slow fatiguing actions
- Excessive processing - work that is done but not needed
- Overproducing - doing more sooner than needed at the next procedure
- Correction - having to fix something that was done wrong
- Misinformation - incorrect observation, communication, measurement
- Unused creativity - untapped potential due to not listening to ideas for how to make it better
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